Responsible Gambling at John Vegas Casino

Introduction

At John Vegas Casino, we are committed to ensuring that every player can enjoy gaming in a safe and controlled way. Operating under a Curacao license, we recognize the importance of fostering a responsible gambling environment. For us, responsible gambling means providing tools, guidance and support so you can make informed choices, maintain control over your play and seek help if gaming stops being fun.

Self-Assessment

Being aware of potential warning signs can help you take action early. Consider the following indicators of problem gambling:

  • Spending more time or money than originally planned
  • Feeling restless or irritable when attempting to cut back
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, school or family responsibilities
  • Using gambling as an escape from stress, anxiety or depression
  • Chasing losses by increasing bets to recover money
  • Hiding gambling behaviour from friends or loved ones

Tools & Limits

To help you stay in control, John Vegas Casino offers a suite of practical features. Setting these limits takes just a few clicks:

  • Deposit Limits: Choose daily, weekly or monthly caps on how much you can deposit into your account.
  • Session Limits: Control the maximum length of each gaming session to prevent prolonged play.
  • Reality Checks: Receive automatic notifications after a set period, reminding you of elapsed time and expenditure.
  • Time-Out: Take a short break from all gambling activity, with the option to resume after a cooling-off period.
  • Self-Exclusion: Request a longer suspension of your account if you feel unable to gamble responsibly.

How to Self-Exclude

If you decide that you need a break from gambling, please follow these steps:

  1. Log into your John Vegas Casino account.
  2. Visit the “Responsible Gambling” section in your profile menu.
  3. Select the self-exclusion option and choose your preferred duration.
  4. Confirm your request. Your account will be suspended immediately for the selected period.
  5. Contact our support team when you are ready to review or lift the exclusion.

External Help & Resources

If you or someone you care about needs additional assistance, the following organisations can offer free, confidential support:

  • Gambling Help Online – Australia’s 24/7 web chat and telephone service: 1800 858 858.
  • Gamblers Anonymous (Australia) – peer-led meetings and recovery programs: www.gaaustralia.org.au.
  • GamCare – UK-based counselling and advice for international players: www.gamcare.org.uk.

Contact

If you need help, contact our support team. Email us at [email protected], and we will guide you through any responsible gambling options you require.